CP
Celina P
1 reviews | Active since Dec 2020
15 Dec 2020, 16:16
SWATCH
Horrible Horrible service I have been waiting more than a week for a parcel I ordered from Swatch for a birthday present. They promise to phone before delivery, don’t phone then deliver to wrong address. Why SWATCH watches uses RAM is bad business for them. NEVER AGAIN. When I queried with SWATCH they just say they can’t get through to RAM so they will mail them. My daughter’s birthday is today 15/12 I ordered the watch on 04/12 NO WATCH what must i say to my daughter now
Helpful (0)
Replies (1)0
Replies (1)
Swatch Group South Africa's replyOfficial
16 Dec 2020, 12:34Dear Celina,
We are very sorry to hear of your experience with our courier partner. I have informed the Swatch team and they will be in contact with you to discuss what happened. We can assure you this is not the service standard we proud ourselves on around the world.
Team South Africa | KRC
We are very sorry to hear of your experience with our courier partner. I have informed the Swatch team and they will be in contact with you to discuss what happened. We can assure you this is not the service standard we proud ourselves on around the world.
Team South Africa | KRC
Swatch Group South Africa's reply16 Dec 2020, 12:34
Official
Dear Celina,
We are very sorry to hear of your experience with our courier partner. I have informed the Swatch team and they will be in contact with you to discuss what happened. We can assure you this is not the service standard we proud ourselves on around the world.
Team South Africa | KRC
We are very sorry to hear of your experience with our courier partner. I have informed the Swatch team and they will be in contact with you to discuss what happened. We can assure you this is not the service standard we proud ourselves on around the world.
Team South Africa | KRC