Most unpleasant shopping experience

A week ago my wife returned from a Swatch store in Eastgate Johannesburg. She was upset and close to tears with frustration. She explained how unheplfull unwilling to assit and unpleasant the person was to deal with. This weekend I took my wife to Mall Of Africa. I could not belief how *********** and unfriendly this sales person was. The sales person is untrained and does not have the personality or s**** to work in that enviroment. We were not greated at all. Tha sales person was unwilling to assist us and a ry request we made was as if we were interrupting there day off. We now have several watches without straps and we are not going to put ourselves in that frustrating situation again. Please train your staff Adequately and employ retail capable sales people that actually want to do buisness.