LOW DOWN DIRTY PROPER ABSOLUTE AMATEURS LAIRS ******* ****S!

Two Elderly woman, one being my Mom, nearing their Eighties, travelling for a weeks break to the Drakensburg, needing to check vehicle oil ,experienced a problem with a BONNET not opening and therefor could not check the oil. They where directed to SWANNIES TOWING, in order to get the bonnet open. The mechanics started stripping the whole car, it took them 5 hours at a cost of R5000. After the initial shock of the cost, my mother suggested payment as a bank transfer. They absolutely refused. They positioned themselves in the said vehicle and threatened her that they would stay in the vehicle until such time that the cash payment was made. They escorted her to a bank to withdraw the cash. They wickedly ripped her off - among other ridiculously stupid costs, they charged R450-00 for engine oil.. I have tried contacting them on numerous occasions, requesting a proper scope of work done, spares and consumables used, and a guarantee, but every time receive a response that the owner is on a CALL OUT, and never responds to my requests. I believe they are running a non legitimate business, exploiting and preying on peoples unfortunate circumstances. I wish there was a way to get these LOWDOWN DIRTY ****S investigated. These people are proper absolute AMATEURS, LAIRS ******* ****S.

PLEASE DO NOT EVEN THINK OF USING THESE PEOPLE!!!!