1 reviews | Active since Jul 2013
Umhlanga branch: Sharing my experience
It’s not often that I write here however felt it was important to share our experience. We were looking for a good bunny chow and decided to try this restaurant.
We ordered the boneless lamb bunny and Chicken Boti (both hot). On asking the waiter if it was very hot, his reply was No, and that it’s Durban hot. We have eaten at many restaurants in the Umhlanga and surrounding areas many times. None were this hot.
On receiving both meals, they were extremely hot in taste (not heat) to the point of us not being able to eat it and having discomfort.
On requesting the bill, I assume the manager noticed our food being returned and came to our table.
We expressed our experience and her response was that the waiter should have told us it’s hot as her chefs are from India.
Not a good experience!
Please inform your staff and patrons accordingly to avoid a similar experience.
Furthermore, being asked to overlook the food being hot, and to rate how the food was did not make sense as we just expressed our experience.
Hope this helps others.
Please inform your staff and patrons accordingly to avoid a similar experience.
Furthermore, being asked to overlook the food being hot, and to rate how the food was did not make sense as we just expressed our experience.
Hope this helps others.
