Bad Customer Service.

On December 6, my Suzuki Breeza was booked in for the 1st service. On arrival on that day at 9.00am, I waited almost 30 minutes before being attended to. The person in question was Ruwan. A very unhelpful and agorant employee of The Trust Motor Group. I purchased this vehicle last year at Brynston. I must say I had an excellent experience. I thought Strijdom park was nearer, so I took it there instead. Ruwan does not know customer ethics. I told him please I need to go and do the necessary. His body language was cold, as was his approach. I immediately telephoned, North cliff Suzuki, I was amazed by Chantal s assistance, she immediately without hesitation asked me to bring the car in. I was also stunned, that within 5 minutes I was attended to. There were extremely busy, unlike tge strydom park, with is much smaller. Management if The Trust Motir Group, please Train Staff to be more polite. Remember We Tge Customers Open Your Doors.