Poor Feedback

I have visited Suzuki Bryanstons website on the 26 Off Jannuary browsing through their used cars,i wanted to see whether i can trade my bakie in on something smaller and affordable.I spoke to Andre Petzer where by i explained my scenario,he told me he will do some homework to see what he can do.I Watttsup him on the 30th off Jannuary round 10 O'clock.He told me that he is not in the office and that he will come back to me,its now 3 working days and still i have no relevent answer.The same scenario happend at Fourways Suzuki with the sales man Josh,they either dont get back to u,me as a client need to follow up.Looks like in todays time u will have the exeption off 1 or 2 good people who would go the extra mile for a Customer. I would not recomend going to Suzuki if you want top class service.I have emailed Suzuki head office regarding this matter as well,and no Feedback.