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Anthony D

1 reviews | Active since Oct 2012

18 Feb 2025, 14:20

Suzuki Servicing is a Rip-off

Can Suzuki please explain the cost of their service. I just had my daughter Suzuki Swift Serviced with a major service and the cost is R8,800 for a tiny 1.2litre motor. I had a major service on my 2.8 Litre Toyota Fortuner. Both vehicles had disks replaced and I had the Fortuner Battery replace. With the battery replacement the Fortuner service was cheaper than the Suzuki. The brake pads on the Fortuner are double the size of the Suzuki, the oil that is replaced in the Fortuner is more than double the Suzuki. Filters are all much larger so how in all reasonableness does Suzuki service end up almost R2,000 more than a new Toyota Fortuner. The cost of the service was almost 5.5% of the original cost of the vehicle while the cost for the Fortuner was 1.1% of the original cost of the vehicle. When I spoke to Suzuki SA they state they have no control as all dealerships are owned individually. Really great way to destroy your brand

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Anthony D's update18 Feb 2025, 14:59
Reviewer Update
Having reviewed the invoice it is full of contradictions, Charged for a 90,000km major service the car is on 68,000km, explain. Told brake pads must be replaced but invoice says brake pads fine, explain. Just a 100% ******* and after spending R8,800 could not even be bothered to wash the car?????