1 reviews | Active since Sept 2011
WORST SERVICE EVER
The colour of the door insite is faded away and the vehicle is 7 months old, after 2 weeks you could see something is wrong.I went to the dealership they took some photos, follow up with Annemarie van der Sandt in October and end of November, I did not get any reply back.
On the 4th of January 2023 I phoned the dealership , it was confirmed by the receptionist that she's not working at the branch any longer. I spoke to the service manager Derick, he said sorry but I must bring the vehicle in that they can took photos for the second time. I filled in a form with my details, with the new admin lady that replaced Annemarie ( Chantal). She said it will take a week then she will let me know, they will put in a warranty claim. I phoned the dealership in the beginning of February, the lady I spoke to said there,s a problem with the claim but they will let me know. I phoned the dealership again on the 23th of February , spoked to Derick he said I must bring in the vehicle for photos for the third time... There's no service at all, fix my vehicle ASAP Suzuki, I won't hesitate to take this further!
