VP
Verna P
1 reviews | Active since May 2012
23 Feb 2016, 09:34
Unable to purchase SX4 - Moratorium on sales
I had a signed agreement to purchase a SX4 and then THE DAY I was to get the invoice, I was informed that due to an airbag not deploying in Hungary all sales had been suspended. That was THREE WEEKS AGO! <br> It was supposed to take a week to check the vin number to confirm if it was part of the 'bad' batch...... so here I sit...no new car! No information from anyone! In fact, car sales seem to be doing so well no-one in Suzuki seems to care...at all!<br> Suzuki Northcliff have been doing their best...but no-one is telling them anything. So now what ? They have my car, in their yard, I have my old car to trade in and I do not have the cash to purchase a different vehicle.
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Replies (1)Suzuki Auto South Africa's replyOfficial
23 Feb 2016, 09:41Hello vernav,
Please be advised that we are aware of your concern.
Suzuki Auto SA is awaiting further communication and instruction from the manufacturer overseas. As soon as we receive this we will liaise with the dealership who will then inform you.
We do apologise for the inconvenience caused to you and do insure we are working to get this problem resolved as soon as possible.
Best regards,
Suzuki Auto SA
Please be advised that we are aware of your concern.
Suzuki Auto SA is awaiting further communication and instruction from the manufacturer overseas. As soon as we receive this we will liaise with the dealership who will then inform you.
We do apologise for the inconvenience caused to you and do insure we are working to get this problem resolved as soon as possible.
Best regards,
Suzuki Auto SA
Suzuki Auto South Africa's reply23 Feb 2016, 09:41
Official
Hello vernav,
Please be advised that we are aware of your concern.
Suzuki Auto SA is awaiting further communication and instruction from the manufacturer overseas. As soon as we receive this we will liaise with the dealership who will then inform you.
We do apologise for the inconvenience caused to you and do insure we are working to get this problem resolved as soon as possible.
Best regards,
Suzuki Auto SA
Please be advised that we are aware of your concern.
Suzuki Auto SA is awaiting further communication and instruction from the manufacturer overseas. As soon as we receive this we will liaise with the dealership who will then inform you.
We do apologise for the inconvenience caused to you and do insure we are working to get this problem resolved as soon as possible.
Best regards,
Suzuki Auto SA
