Terrible service at Suzuki

It started on Friday 8 july at Suzuki menlyn, got dealt with the service manager, what a arrogant and obnoxious gentleman should not be dealing with public if he do not posses the skill set, however he assured me that he will contact me by Thuesday with a resolution, by today Wednesday as i have not hear from him, a loged a call on the Suzuki africa website, no body bother to contact me, i then loged a complaint on their Facebook page same store, now on hello peter, tomorrow i will contact Suzuki international maby they will contact me, most part of the past 30 years I drove different brands of German vechiles, Suzuki can realy learn from them about how to deal with customer complaints and the importance of regular feedback

My details Len ***