EB
Elsie B

1 reviews | Active since Mar 2015

10 Mar 2015, 20:42

Suzuki Spares Department Closed

Peter,<br> <br> My name is Elsie de Beer, I am a widow.<br> I own a Suzuki Swift 1.4 car.<br> During the weekend a stone hit my air con evaporator.<br> My aircon is leaking gas, and not working!!!!!!<br> In this heat it is terrible.<br> This morning I visit Suzuki in Witbank and spoke to Tony.<br> As a widow I am not sure how to fix the problem.<br> Tony from Suzuki told me I cannot buy a new evaporator from their store<br> As the lady resigned and no one is operating the spares store.<br> I try to keep with the original parts, but what am I suppose to do now?<br> Tony took my cell number and promised to call me back as he will order one from<br> Rustenburg or Pietersburg. <br> I am still awaiting for his call to tell me if he got a spare or what the prize is.<br> This is really not good service. As a widow what am I suppose to do now,<br> The air con is not working, and if this is the service I get from Suzuki I will<br> Never ever buy a Suzuki make or support them in the future.<br> Please can any one help me to fix the air con on my car!<br> I desperately need help!!<br> <br> Regards<br> <br> Elsie de Beer<br> ***<br> [Email Removed]<br> Sent from my iPad Elsie

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Replies (1)
Suzuki Auto South Africa
Suzuki Auto South Africa's reply11 Mar 2015, 08:33
Official
Hello Elsie2412,

Dear Valued Customer,

Please note that Suzuki Auto South Africa is dedicated to our customers.
We will contact you directly on the above email address and facilitate the resolving of your concern.

Best regards,
Suzuki Auto South Africa