Suzuki SA & CMH Suzuki Ballito have had my Suzuki Grand Vitara since 31 March 2026

After more than 4 months, countless follow-ups, multiple escalations, and providing every document requested, I still have no clear resolution, no timeline, and no accountability.

I have been repeatedly told that they are awaiting feedback from Suzuki SA, yet the vehicle remains off the road and unusable. The lack of communication and customer service has been extremely disappointing.