Suzuki Northcliff & Suzuki - Do Not Care About Clients Only Money

Purchased new Suzuki swift from the Northcliff dealer. The sales person was great- But that is where the compliments end. 1. As for the Dealer Principle - Does not care about customers or anybody Except himself. He **** to the customer care agent (Nothing done about it!) Promises of calls/ followup never happened 2. As for the Financial guy, we were conned in signing etc, but we found unknown cost only after weeks fighting to get a copy of our contract - Trying to get our money back??????? 3. Customer care was informed and given everything last Friday, with promises of sorting out the issues - "OK Still waiting for them, and also a non Response from anybody in authority in Suzuki Why as a customer am I having to fight for what is Right, and with NO SUPPORT from Suzuki Head Office!!!!! This is an absolute disgrace and especially after been told that Suzuki were the best! (Note: WERE )