Suzuki Auto South Africa do not understand service

I think I have had the wool pulled over my eyes.

I bought a new Suzuki Ciaz end of October last year. I reported a vibrating mirror that I learnt afterwards (not from Suzuki) was coming from the vibrating windshield. Suzuki were not at all interested in sorting out the problem. Eventually in March, I think, of this year I got a call to say that they have found that all Ciaz models have the issue and they don’t know what they can do about it. That was the last I heard from Suzuki.

My car had to go to panelbeaters a week ago and the loan car that I got was a Suzuki Ciaz. It did NOT have a vibrating mirror.

I am sure Suzuki know this and don’t want to deal with my issue. They are very good at selling cars but if you have a problem, be warned!