Shocking Service

Purchased a new Jimny 5 door in May 2024. Following an accident at the beginning of October 2024 the panel beater is still waiting for the original Suzuki parts to carry out the repairs. Approaching the Festive Season holidays when the panel beaters will be closed, I will possibly only receive my car back at the end of January (maybe even February) - 4 months without a car. Shocking after-sales service with no parts readily available for a brand-new car and no-offer of a courtesy car. I am very disappointed and angry with Suzuki to be left in the lurch. I have communicated with their customer care department and whilst they have chased up the whereabouts of the parts that was all. No concern about me being without a car and living in a semi-rural area.