JC
Jaco C

1 reviews | Active since Feb 2013

10 Mar 2021, 17:44

Rust on my new vehicle

I bought a brand new Suzuki S-Presso last year May, it has now been at Suzuki Centurion 5 times for minor issues, I do understand that a newly launched vehicle might have some teething problems.

However we noticed rust on the wheels and exhaust of the vehicle, I took the vehicle for it's first sèrvice today at 8741km, I enquired about the rust on the vehicle and was told by Vanessa that they will look into it.

Upon collection this afternoon of my vehicle O was told that they treated the exhaust of the vehicle but can't do anything about the wheels as this is "normal", I said that I myself is in the motor trade and rust on a vehicle that is one year old and not driven close to any water or the ocean (Gauteng) is not normal at all.

Vanessa called the workshop maganer Ricco, who is arrogantly trying to explain to me that there is nothing he can do about it and I must accept it for what it is.

He said they know about the rust and do anything about it as the vehicle comes to SA on a ship and that is where they pick up rust.

I am VERY VERY unhappy about this as my vehicle is not even one year old and only has 8741km on it.

Very poor service and I will tell everybody that I know to stay away for Suzuki and their sub par product

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