poor service bad attitude

We bought our car 2 months ago since the sale the car has been back to Suzuki on 3 occasions with either the problem not fixed or other problems.we have been dealing with the so called after sales manager Jacques and he does not know what service or client satisfaction is.after many emails and calls he is doing nothing to satisfy our requests.i need the principal owner at Suzuki Strand to contact me as I was also promised this number but looks like they don't want me to speak to.All I ask is for what was supposed to be fixed be done to my satisfaction.we have suffered terrible abuse by Jacques and I hope there is someone who can restore Suzuki good name. Tks Natasha fortuin