PAARL SUZUKI DISREGARD AFTER SERVICE

I booked a service at PAARL Suzuki (like the 3 times I have done before), and got there this morning and basically got told I am too late to be helped as there is a cut off time to book your car in. Never been told about this, so I spent R400 on petrol and wasted about 4 hours of travelling time AFTER a booking was confirmed. It is a slap in the face and just poorer than poor after service. I 1000% regret bringing business to PAARL Suzuki. I am so disappointed with the branch, never had issues with them.🙁

Now it is expected of me to sacrifice more time and money to get my Baleno's 30 000km service done.

I bought the car (previously owned by a Swift also bought at Paarl) at the Paarl branch and would like to keep the car maintained by the same branch.

It is clear however, that they seem to exclusively cater for Paarl with their booking system. I will now have to look for other Suzuki branches to assist me in maintaining the car.