Mr

No response from Suzuki on the customer care line, e-mail or on-line complaints. My Jimny is due for the 45000km service. Booked 3 weeks ago and took the vehicle to Klerksdorp Suzuki. On arrival they send us home due to no parts available - 125km travelled and a day off work. Informed me that I will be contacted once the parts arrive. 2 weeks later I contacted them requesting when the service will be done, got an appointment for today. Also received a reminder via SMS regarding the service. Received a call this morning to confirm if the Jimny will come for the service, I acknowledged that my wife is on her way. I then received a call from my wife informing me that the parts are not there for the service and only a partial service can be done - to change the sparkplugs, once the filters etc arrives they will call me to bring the Jimny in again. POOR service and CUSTOMER relations Suzuki?????????