CR
Charnel R

1 reviews | Active since Nov 2011

27 May 2015, 17:42

*****

I purchased a 2nd hand vehicle at suzuki firstly from the most *********** sales person I have ever met,I had to constantly tell her what to do, and remind her to do her job, so I basically did the sale myself. They advertised a vehicle with full franchise history service book, and I was promised again when I signed my contract that the service book was up to date with full franchise history, after numerous calls, emails, SMS's and messages and a month later I still don't have feedback from Riel regarding my service book, its not up to date, missed 4 services, and in the meantime the sales person who sold the car to me has left the company, and noooooo one even does a courtesy call to finalize my deal. They **** on the advert, and their service is beyond useless!!!!!! Thank god for CPA, this is not the last, I will take this matter further, and proof their incompetences. I will make sure that every person looking to buy a car, never turns to Suzuki Bryanston even as a last resort!!!

0
Replies (1)
Suzuki Auto South Africa
Suzuki Auto South Africa's reply04 Jun 2015, 15:03
Official
Hello very*upset,

Dear Valued Customer,

Please note that Suzuki Auto South Africa is dedicated to our customers.
We will contact you directly on the above email address and facilitate the resolving of your concern.

Best regards,
Suzuki Auto South Africa