KA
Kim A

1 reviews | Active since May 2020

01 Nov 2022, 08:53

I paid cash for my new car. The transaction took a nano second. Why must I wait so long for the deposit owed to me.

Firstly let me say that my car dealer, Sam, is a service legend and very attentive throughout the purchase and after sales. If I were rating him alone, he’d get five stars.

The dealership finance department however is not so legendary. I’ve been waiting for my deposit to be refunded for quite some time now. I spoke with HQ this past Friday and was assured that payment was being released that day and that I would receive the funds by latest Monday (yesterday).

It’s Tuesday. I don’t have the money. I’ve been assured that the funds have been released. I figure that this means that the deposit was released yesterday. The finance department at my dealership was ordered to complete the transfer on Friday by HQ.

I was retrenched on 30 April this year. I paid cash for my amazing new car. My new job only starts in February 2023 so I really need this money.

Suzuki, make it happen please.

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