Horrible service!!!!!

<p>My Suzuki SX4 went in for a service at Suzuki Montana during January 2017, about a month ago I realized that there is something seriously wrong with my vehicle's engine as well as the fuel consumption. Being a woman I thought I was just over reacting but last week a friend of mine confirmed that the vehicle does not sound right and he suggested I take my vehicle back to the garage that serviced her. I called the dealership and was told that it is not the first SX4 that was brought back to them due to engine noice and a service was booked for this morning 2 May 2017. When I got there this morning I was informed that my vehicle was our of warranty and I had to pay a dianostic fee of R750 just to have a look at the vehicle...I mean really why did no one told that to me when I called last week I told them that I was very unhappy took my car and left....now I still sit with a vehicle that might seize at any time, this is not acceptable to me and I want this resolved, it was not my fault, it I had known my vehicle was not under warranty anymore I would not have drove all the way to Montana this morning. Maybe it is human error or maybe it is plaintly incompetance I do not know but things like this makes me very angry and I am also sure that the good name of Suzuki does not need bad reviews like this. Thank you Adv K M Rusch ********** 661 </p>