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Johann S

1 reviews | Active since Feb 2015

22 Feb 2015, 19:39

FRUSTRATION REGARDING SOFT TOP

I bought a dual top Jeep cash from Suzuki Bryanston end of November 2014 that was advertised on OLX. The ad specify that a soft top was included and never used before. I was suppose to receive the registration papers on the date of delivery but it was only registered on my name during January 2015. After I complained about the incomplete soft top, I visited their offices to collect the papers, the numbers plates and also to resolve the problem of the soft top. The number plates was not ready for collection.<br> Previously I took the vehicle to Wonderboom Jeep to assist me with the fixture of the soft top and they advised me that parts are missing and they gave me a quotation that was submitted to Suzuki Bryanston.<br> After several calls and emails from myself to Suzuki Bryanston, Paul Moss, Riel and Jean-Pierre made promises but the problem is still not solved.<br> I specifically bought a dual top Jeep and persist on receiving the parts to complete the soft top to enable me to use it.

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Replies (1)
Suzuki Auto South Africa
Suzuki Auto South Africa's reply23 Feb 2015, 15:53
Official
Hello johannsmit,

Dear Valued Customer,
Please note that Suzuki Auto South Africa is dedicated to our customers.
We will contact you directly on the above email address and facilitate the resolving of your concern.

Best regards,
Suzuki Auto South Africa