Extremely bad service from Suzuki SA

I called several times to Suzuki South Africa Head Office to ask about their approved radio installers without response. I contacted them because my car is still under their warranty, and i don't want to forfeit it.

My biggest issue is how they are sending me from pillar to post for a simple query that i expect them to give guidance to me and all this dealers that they have asked me to contact.

And when you contact the dealers, they will tell you to get clarification from Suzuki SA.

I feel let down cause i knew them to provide best services previously. This is my 3rd Suzuki car, but first time i experience this kind of service.

Maybe its because they have more customers now than before and not every customer matter like before. I regret buying this one and maybe my last.