Don't do it

I bought a new Suzuki Grand Vitara from the Cape Town dealer in November 2023. On the 22 December 2023 I was rear ended while stopped at a red light. I am still without the car due mostly to delays in getting parts from Suzuki.

I have communicated telephonically and via email with Suzuki staff including at executive level. The lead time to deliver some parts is 6 to 10 weeks. When orders do arrive there are omitted and/or incorrect parts. Then one is back to square one. It is more than 3 months, the car is now drivable however we are still waiting on 2 outstanding parts to be delivered by Suzuki SA, estimated arrival date of 26th April 2024. These are light, plastic parts, a centre tailgate cover & rear fender liner.

It’s one’s civic duty to warn anyone thinking of buying a Suzuki in South Africa. I wish someone had informed me when I was choosing a brand to purchase

May you be and stay, well.