ED
Edwardd D

1 reviews | Active since Oct 2019

18 Jul 2024, 16:55

Does not care about their customers at all .

Baught a suzuki brezza in 2021 . Did not even have 1000km on the clock then the waterpump broke. In the following 3 years the seat railing broke and came loose.The interior roof light brole and had to be replaced . The shaft from the gear selector to the gear box broke. The roof railing for roof rack broke without being even used . And now on 43000 km the clutch is broken and suzuki says their warrenty only covers clutch up to 40000 km so I am responsable for the cost of replacement .

Well most of these things were replaced by warrenty the fact is still that this brand new car has been falling appart from day one .

I asked them to do a survay on my car to see why this 3 year old car is falling apart and they are not willing to assist at all . Suzuki is a well known brand and supposedly good quality products , bit it does not seem like it .

I am very unhappy with the respons from customer care. It is all as if they say , " you baught the car , its your problem now . We got our money and thats all that matters ."

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