Disappointed

Always had good service from Suzuki until recently when I wrote to their Customer Services (sent to email address on their site) on 28/2/2018 and to date have not even received an acknowledgement. I submitted a claim for less than R500 in lieu of a bill received from E-toll for a vehicle that I traded. I supp**** proof that vehicle was in the possession of one of their dealerships at the time of usage. Previously took up with specific dealership with no success.

All I need is for them to at least acknowledge that they received complaint and are investigating.