1 reviews | Active since Apr 2012
Couldn't care less
It seems to be a trend in the auto industry that dealerships worship the ground you walk on and then throw you in the trash as soon as they secure your deal. Suzuki couldn't stop telling me how important customer service was when I was in their showroom looking at the Suzuki Jimny. When you visit their website it states in their care philosophy: \Deliver on every promise we make to you". Lies! Lies! Lies! One of the conditions of purchase of my Suzuki Jimny was that I would receive a free 4x4 course. It is nearly a year later and I am not utilising my Jimny to its full potential because Suzuki has reneged on their promise. I have sent countless emails to Suzuki Johannesburg South (iPopSA) and have tried to contact Suzuki South Africa. I have spoken directly to staff over the telephone with vague responses. What a disappointment! Poor customer service"
Dear Valued Customer,
Please note that Suzuki Auto South Africa is dedicated to our customers.
We will contact you directly on the above email address and facilitate the resolving of your concern.
Best regards,
Suzuki Auto South Africa
Dear Valued Customer,
Please note that Suzuki Auto South Africa is dedicated to our customers.
We will contact you directly on the above email address and facilitate the resolving of your concern.
Best regards,
Suzuki Auto South Africa
