Bad customer service

Its just unfortunate if your driver side door handle break ( the clip on the inside) on your brand new Brezza when the car is less than 8 months old with less than 7000km on the clock nobody comes back to you to resolve the problem after phoning the dealership where you bought it multiple times then when it goes for its first service when its about 10 months old still no feedback or help then when you move to another province you complain at a other dealer still no help then car goes for second service at about 20months old still no help or feedback after numerous calls from dealer to rate service you complain about the problem still no help then multiple calls from sales people asking you if you want to trade your vehicle in on new one you complain about the lack of feedback on a vehicle problem still no feedback and then head office phones to find out if you happy about vehicle you bring your complaint up and still nobody comes to help sort the problem out .... My car is 20 months old has 23000km on the clock no damages on the interior or exterior except for a chip on windscreen no accident damage . So in 20 months I have spoken multiple times to the dealership where I bought the vehicle in person and on the phone I have spoken 4 times to the dealership close to my home in person fotos was taken cell number was taken promises made to resolve the problem head office was spoken to about 3 times ... Today I was phoned again and was promised by the same dealership again that I have spoken to 4 times already that even took fotos of the problem and foto of my mileage on vehicle was promised a call back within the hour and nothing .... Its a stunning little car with zero customer service and thats sad because that will make people walk away to the competitors... Sorry Suzuki we will get back to you and hope the problem will go away by itself attitude is going to cost you dearly..... So forward about 3 weeks on my complaint that is round a bout a year old complained at multiple Suzuki branches including head office but was ignored and given empty promises... Then I complaint on this forum and was contacted by head office then promised a call back then Suzuki East Rand mall ( whom was one of the branches I have complained about) called me and told me they will repair my vehicle for free no cost to me as they saw that this complained have been going on for a long time 2 weeks later I get a call from head office and they tell me that Suzuki boksburg said they will repair my vehicle If I carry the cost of the parts and then they tell me about another claim thats on my vehicle to replace a broken front bumper molding this is not a claim on my vehicle at all never had anything replaced on my vehicle never had any sort of damages on my vehicle so Suzuki Umhlanga ( also a branch I was complaining about )is lodging claims on other peoples vehicles most probably to help their friends but never sorted my claim out for a broken door handle .... Suzuki you are dropping the ball you admit to a error on your side then you say you going to fix it then next moment I have to pay for It and then you tell me about other claims that have been processed on my vehicle that never happened to my vehicle I want this sorted out ASAP or I will contact ABSA VAF about this this is beyond unacceptable the lack of customer service the lack of integrity and by the looks of it giving a blind I to *****ulent activities on other customers brand new vehicles.. Nice if you realise after you bought a vehicle at Suzuki this is how they try to fix there mistakes