DS
Deon S

1 reviews | Active since Jul 2014

30 Nov 2017, 19:26

Bad after sales service

To whom it may concern..

Firtsly, Thanks to peter with the whole sale deal of the 2nd hand car "BMW" that i have bought from your suzuki branch. You really did give me great service and kept me up to date with every step.

2ndly.. the after care service i am not very happy with.. yes, it is a second hand car i understand it will nit be 100%. But since day 1 of having the car, i have 3 small and not really very expensive issues.. that the dealer suzuki northcliff can not sort out for me. 1 Wheel nut missing, battery on the car is faulty.. Had it tested by 2 different testing stations. Alarm pops up on the screen, due to the faulty battery. Confirmed it with BMW. 1Headlight globe was not working. BUT IT PASSED THE 101 POINT I SPECTION.

Yes i understand the car starts fine.. that does not mean that the battery is ok. IT TESTS FAULTY!! The car technology is just intelegent enough to save enough power in the battery for the car to start. I might jump in the car tommorow and then wham bam.. dead is the battery.

I hope this will reach the correct people.. My money was good enough to purchase the car, is R2000 really to much to ask to sort out 3 issues..?

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