A Disappointing Experience with Suzuki Northcliff: Unresolved Issues and Poor Customer Service

I purchased a second-hand car from Suzuki Northcliff, and unfortunately, the experience has been extremely disappointing. The car was sold to me with numerous issues, and the dealership has been evasive and unhelpful.

Firstly, my car service plan is in disarray because they failed to take the car in for its initial service. They have also refused to provide me with the spare key. Additionally, the air conditioning in the car does not work, and despite the car being only five years old with 38,000 kilometers, they have not been able to explain why it has so many problems.

I have been trying to get the air conditioning fixed for years now, but I have received no assistance. The staff at Suzuki Northcliff have been very rude, and their conduct has been unacceptable.