NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Suzuki Alberton
How is Suzuki Alberton rated on Hellopeter?
Hellopeter has tracked Suzuki Alberton across 26 reviews. Suzuki Alberton hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Suzuki Alberton? Write a review to help others decide.
Recent reviews (9)
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Share Your Experience1 reviews | Active since Sept 2026
Excellent
Best staff made sure I got the best deal to match my budget 10/10
1 reviews | Active since Sept 2026
Excellent
Best staff made sure I got the best deal to match my budget 10/10
1 reviews | Active since Feb 2025
Worst service
I am not happy with the way my car was serviced when I called and told them that there was a sound on my car after i had just done the service with them i was advised to bring the car again like i have all the time in the world, they broke my door panel when all they had to do was fix the door they said that they were scared they would break it further but when i brought my car it was not like that they did not fix it at all just left with more broken things and i was quoted the very panel that they broke I am never taking my car here for service again.
1 reviews | Active since Feb 2025
Worst service
I am not happy with the way my car was serviced when I called and told them that there was a sound on my car after i had just done the service with them i was advised to bring the car again like i have all the time in the world, they broke my door panel when all they had to do was fix the door they said that they were scared they would break it further but when i brought my car it was not like that they did not fix it at all just left with more broken things and i was quoted the very panel that they broke I am never taking my car here for service again.
1 reviews | Active since Jun 2026
Horrible service. For your peace, skip this dealership and buy elsewhere!!!
Horrible service. I bought a car 4 weeks ago. They said delivery would be coming within 2 weeks time of purchase. It's week 4 going into 5 and still no delivery. I constantly have to be the one calling for updates. I dont recommend this to anyone. Choose other dealers🙏
1 reviews | Active since Jun 2026
Horrible service. For your peace, skip this dealership and buy elsewhere!!!
Horrible service. I bought a car 4 weeks ago. They said delivery would be coming within 2 weeks time of purchase. It's week 4 going into 5 and still no delivery. I constantly have to be the one calling for updates. I dont recommend this to anyone. Choose other dealers🙏
1 reviews | Active since Nov 2025
Service
Very very bad service last I brought my car for 15k service was not washed and their shuttle service is worse you spend hours waiting for delivery....
1 reviews | Active since Nov 2025
Service
Very very bad service last I brought my car for 15k service was not washed and their shuttle service is worse you spend hours waiting for delivery....
1 reviews | Active since Apr 2021
Suzuki baleno radio fault
17/01/2026 bought a car from suzuki Alberton all was well until 22/02/2026 when the radio went silent and just display suzuki emblem. Took it to the dealership on Monday 23rd, the machinic there said he doesn't know what the problem is, advice I book the car in. Car booked in wensday later yesterday received a call with an option of driving the car without the radio or living the car to be fixed. Now my concern is my car is brand new, not a second hand car. Y am I been compromised nd my comfort and effort of buying a new car not considered. I bought a new car avoiding things like this. Why is changing a radio or fixing it taking long
1 reviews | Active since Apr 2021
Suzuki baleno radio fault
17/01/2026 bought a car from suzuki Alberton all was well until 22/02/2026 when the radio went silent and just display suzuki emblem. Took it to the dealership on Monday 23rd, the machinic there said he doesn't know what the problem is, advice I book the car in. Car booked in wensday later yesterday received a call with an option of driving the car without the radio or living the car to be fixed. Now my concern is my car is brand new, not a second hand car. Y am I been compromised nd my comfort and effort of buying a new car not considered. I bought a new car avoiding things like this. Why is changing a radio or fixing it taking long
1 reviews | Active since Jan 2026
Suzuki Alberton is not the place to go!
Extremely disappointing experience with Suzuki Alberton’s service department. The staff were rude, disorganised, and unable to assist competently. I was sent from pillar to post with no resolution and very poor communication throughout. This is by far the worst service experience I’ve had with any company. I would not recommend them.
1 reviews | Active since Jan 2026
Suzuki Alberton is not the place to go!
Extremely disappointing experience with Suzuki Alberton’s service department. The staff were rude, disorganised, and unable to assist competently. I was sent from pillar to post with no resolution and very poor communication throughout. This is by far the worst service experience I’ve had with any company. I would not recommend them.
1 reviews | Active since Nov 2025
****mers
Friday, 7 October 2025, I took my Suzuki Swift for a full service at the Albaton branch. I have never met such a rude service advisor who doesn't know how to treat customer with respect. The new young lady there who thinks its ok to swear at clients, I think her name is Thuli or something like that. She claimed that the service was complete, but in reality, nothing was done the car was not serviced at all.
1 reviews | Active since Nov 2025
****mers
Friday, 7 October 2025, I took my Suzuki Swift for a full service at the Albaton branch. I have never met such a rude service advisor who doesn't know how to treat customer with respect. The new young lady there who thinks its ok to swear at clients, I think her name is Thuli or something like that. She claimed that the service was complete, but in reality, nothing was done the car was not serviced at all.
1 reviews | Active since Jul 2020
Don’t promise customers money if you know you won’t pay
Disappointing experience with Albertan Suzuki On 22 October 2025, I purchased a Suzuki Fronx from Albertan Suzuki. I'm happy with the car, it met my expectations and the application process with my bank went smoothly. However, the service from the salesperson, Noluthando, was subpar. I was promised R1500 for referring a customer, which was confirmed when my colleague's application was approved on 23 October. Despite multiple follow-ups, I still haven't received the payment. Every time I ask, I'm given excuses and told I'll get the money, but it's been weeks and I'm still waiting.
1 reviews | Active since Jul 2020
Don’t promise customers money if you know you won’t pay
Disappointing experience with Albertan Suzuki On 22 October 2025, I purchased a Suzuki Fronx from Albertan Suzuki. I'm happy with the car, it met my expectations and the application process with my bank went smoothly. However, the service from the salesperson, Noluthando, was subpar. I was promised R1500 for referring a customer, which was confirmed when my colleague's application was approved on 23 October. Despite multiple follow-ups, I still haven't received the payment. Every time I ask, I'm given excuses and told I'll get the money, but it's been weeks and I'm still waiting.