******* defaulting and no return communication from Sustainable Collection Services.

Shame. I have never seen more incompetence than from this company. I have a Lancet account and as I do not have a fixed income I have tried for the last two months to arrange a payment plan first with Joyce from Lancet, then with their call centre, sending them email after email. Only answered with the reply that both their email boxes are full. Then I get a threatening letter from Super Credit Controller John who has now *******ly defaulted me after I have been trying to make payment arrangements with Lancet themselves and with Sustainable Collection Services for two weeks now with not one person replying to my emails. Long before you defaulted me Johnny. I even got an sms from your company this morning 7 June 2022 telling me to call Kayleigh, which I did, and she is on another call. It is against the law to default someone if they have been trying to and are willing to make a pay arrangement but are getting no feedback from Scols. READ YOUR EMAILS - all the proof is there. Yes the ones I sent long before John Rainer's lame attempt of a threatening letter and claiming I am now a "defaulter" A debt collection agency that *******ly defaults people. You will be hearing from the Ombudsman soon. You better have removed that ******* default yesterday you idiots.