Unreliable Service and not Sustainable !!!

Shocking service - Wanted to double check if a product is in stock, and not rely on their website before we buy it - Was told in person when called in that it is in stock when reflected as such on the website. We then paid for two of the items, and then a couple days later was advised they do not have it, and they will have to look elsewhere. Wasted more time waiting when the product alternative was not nearly the same. Also the lack of communication or slow communication a huge problem - unfortunately not good excuses, as service delivery is hugely lacking.