Worst service ever !!!!!!!

So on Thursday evening, 7/12/17 we decided to give Surfside Restaurant a try after a friend suggested the place a while back. Drove all the way from Elsiesriver to Strand for that experience. We got into the place, got seated and sat and waited for about 10 minutes before my husband called a waiter that passed and asked how it works there seeing that its our first dining experience at that establishment and he was a bit confused..... Asking if no one served us yet. Eventually our order have been paced and once again we waited and waited......

My husband ordered the carvery and whilst we waiting nobody even came to tell him he can go dish (First time at the place and we don't know how the setup work). I ordered Eisbein (sticky with veggies) and got Eisbein (Crispy with chips)....

My husband dished a little food at buffet and got so p****** with the service that he lost his appetite.... We got and and left after asking for the manager that same guy that gave the bad service pitched up and listened to our complaint.... My husband argument was also,after receiving such ****py service why he had to pay R199 for a buffet he didn't utilize fully. After about 10-20minutes arguing another employee came past and asked what the problem was.

My husband just started telling him, and he cuts my husband off very rudely ,telling him that he is not interested, locked the door and told my husband the he can explain to the police. After a while I went in ,had to calm my husband down and paid the bill (which I still think we should not have paid) just so we can leave because at that time my feet were swollen and I felt my blood pressure rising, being 16 weeks pregnant. This upset my 9 year old son tremendously as he started crying ,saying he want to go home.....

Needless to say, it was petrol wasted, driving all the way to Strand and also money wasted ......