Garbage website, garbage staff

This website and everyone associated with it is garbage.

I ordered something 5 months ago. 3 months ago I was promised by "Mavi" at Supreme Trends that if FOR ANY REASON my order did not arrive in 60 days I would get a full refund and a new order sent out to me free of charge. Once those 60 days were up, I emailed them to get my due refund and new order, and Mavi continued to lie about "needing to bring my issue to the attention of a manager", and then ignoring me for 2 weeks, and then saying that they won't give me a refund because I got "such a good discount" on the original purchase, but I'm covered by a "money-back guarantee" if I'm unsatisfied with the product once it arrives. THEY KNOW FULL WELL IT WILL NOT ARRIVE.

Give me my money back you ******.