Supplyitall lies to customers

Ordered from Supplyitall on 16 July 2015. Paid on 17 July 2015 including a COURIER delivery charge.<br> <br> Received email from them stating order processed on 20 July 2015. Received email on 23 July 2015 saying order has shipped, expect it in 24 to 72 hours.<br> <br> On 28 July 2015, after I had to contact them, Jacques informs me that the delivery is delayed because of a truck (used for deliveries) being serviced. I wonder what happened to the courier I paid for. I also wonder why you would service a truck that already had my shipment loaded on it for 5 days...<br> <br> On 3 August 2015, another week later, they send an email to say that delivery of Bright Star products (like my order) is delayed because their account with Bright Star is being audited. This will take 5 days. So in other words, my goods were never purchased from their supplier and therefor was never loaded onto ANY truck, courier or other transport service like I was told.<br> <br> Today is 11 August 2015, meaning 5 days have come and gone and still I can get no solid answers from Supplyitall. To their credit, they have offered me a refund, but their price was the best by a long shot... Perhaps false advertising and trying to get out of it?