Blown away!

<p>I called Supima regarding a faulty charger. I was told to bring the charger in and that they would take a look at it while I wait. When I arrived there Frans took one look and said I should just leave the computer and charger and they would plug in in and see if it charges and call me later! Honestly I had it plugged in myself in the office for a day and it didn't charge! Fortunately Barry came along and intervened. He was exceptionally helpful. He offered to take a look immediately and offered to repair instead of replace the faulty charger. I was offered a cup of coffee and in no time the charger was fixed and I was not charged (no pun intended) a fortune! The friendly and helpful service I received from Barry is highly commended! Help staff like Frans to offer service like this, and they might become a real asset to your company.</p>