Outstanding Customer service from BMW Service Advisor – Santosh - Supertech Pinetown

“Quality, efficiency and innovation: the three cornerstones of BMW Aftersales. We are committed to providing you with first-class services that ensures that your vehicle performs at its very best to give you an uncompromising driving experience”. This above extract taken directly off the BMW SA website and I can in all honesty say that I have been experiencing this HIGH Level of quality aftersales service from a particular Service advisor based at BMW Supertech in Pinetown. His name is Santosh Suknanan and he is definitely living up to the 3 cornerstone promises of BMW aftersales service. I owned a 2011 E90 320i and have been dealing with Santosh for the past 3 years that I had my car both while on and off motorplan and he has been absolutely amazing. His feedback, customer service and product knowledge definitely exceeds 5 star rating. His advice to me over the past 3 years has ensured that my vehicle performed at its best giving me “Sheer driving pleasure”. I had recently upgraded from the e90 to the F30 and his advice once again was excellent and he managed to guide me to buying my dream car. I had seen a lot of F30’s and could not decide between the different variants and Santosh’s input has finally guided me to getting my “ultimate driving machine” I would recommend Santosh and BMW Supertech Pinetown to anyone that wants to experience the excellent quality, efficiency and innovative aftersales promise that BMW has to offer. Well done to Santosh Suknanan and to BMW Supertech Service department. I will definitely continue to service my new BMW F30 with you’ll till it reaches its end of life.