CN
Cuin N
1 reviews | Active since Nov 2025
09 Nov 2025, 08:54
Withdrawals Unjustly Disabled – Immediate Resolution Required
I am extremely frustrated with SuperSportBet due to an unfair restriction on my account. After registering, I claimed the welcome bonus and fully completed all rol***** and wagering requirements as stated in your terms. Despite this, my withdrawals have been disabled without any valid explanation.
It is completely unacceptable that SuperSportBet allowed me to place bets and use the platform while my account was under review, only to block my withdrawals once I won. This is misleading and unfair. I have not used a VPN, provided false information, or shared my account, and I have comp**** with every requirement. Blocking my withdrawals under these circumstances is unacceptable and has caused significant stress and inconvenience.
I expect SuperSportBet to provide a full explanation for why my funds are inaccessible and to immediately enable my withdrawals. As a customer, I deserve transparency, fairness, and access to my own money.
Helpful (0)
Replies (5)0
Replies (5)
Supersportbet's replyOfficial
09 Nov 2025, 15:20Dear Cuin,
Thank you for sharing your feedback. We understand your frustration and sincerely apologise for the inconvenience caused.
At SuperSportBet, we are committed to fair play and operate under the strict regulations of the relevant gambling authorities.
All accounts undergo routine verification and security checks to ensure compliance with our platform’s policies and Bonus Terms of Use.
We can confirm that there is currently no restriction on your withdrawals.
You should be able to proceed with your withdrawal at any time.
If you have any further questions or need assistance, please do not hesitate to contact us at ***.
Kind regards,
SuperSportBet Team
Thank you for sharing your feedback. We understand your frustration and sincerely apologise for the inconvenience caused.
At SuperSportBet, we are committed to fair play and operate under the strict regulations of the relevant gambling authorities.
All accounts undergo routine verification and security checks to ensure compliance with our platform’s policies and Bonus Terms of Use.
We can confirm that there is currently no restriction on your withdrawals.
You should be able to proceed with your withdrawal at any time.
If you have any further questions or need assistance, please do not hesitate to contact us at ***.
Kind regards,
SuperSportBet Team
Supersportbet's reply09 Nov 2025, 15:20
Official
Dear Cuin,
Thank you for sharing your feedback. We understand your frustration and sincerely apologise for the inconvenience caused.
At SuperSportBet, we are committed to fair play and operate under the strict regulations of the relevant gambling authorities.
All accounts undergo routine verification and security checks to ensure compliance with our platform’s policies and Bonus Terms of Use.
We can confirm that there is currently no restriction on your withdrawals.
You should be able to proceed with your withdrawal at any time.
If you have any further questions or need assistance, please do not hesitate to contact us at ***.
Kind regards,
SuperSportBet Team
Thank you for sharing your feedback. We understand your frustration and sincerely apologise for the inconvenience caused.
At SuperSportBet, we are committed to fair play and operate under the strict regulations of the relevant gambling authorities.
All accounts undergo routine verification and security checks to ensure compliance with our platform’s policies and Bonus Terms of Use.
We can confirm that there is currently no restriction on your withdrawals.
You should be able to proceed with your withdrawal at any time.
If you have any further questions or need assistance, please do not hesitate to contact us at ***.
Kind regards,
SuperSportBet Team
CN
Cuin N's updateReviewer Update
09 Nov 2025, 15:32Hi there
Thank you for your response, however my account still says withdrawals are disabled when I try withdrawing any of my funds. It does not look like the issue has been resolved.
Thank you for your response, however my account still says withdrawals are disabled when I try withdrawing any of my funds. It does not look like the issue has been resolved.
CN
Cuin N's update09 Nov 2025, 15:32
Reviewer Update
Hi there
Thank you for your response, however my account still says withdrawals are disabled when I try withdrawing any of my funds. It does not look like the issue has been resolved.
Thank you for your response, however my account still says withdrawals are disabled when I try withdrawing any of my funds. It does not look like the issue has been resolved.
Supersportbet's replyOfficial
09 Nov 2025, 15:40Dear Cuin,
Thank you for the follow-up.
You can reach us directly at: ***
Please include all the details in your email, and our team will gladly assist further.
We look forward to resolving this with you.
Kind regards
SuperSportBet Team
Thank you for the follow-up.
You can reach us directly at: ***
Please include all the details in your email, and our team will gladly assist further.
We look forward to resolving this with you.
Kind regards
SuperSportBet Team
Supersportbet's reply09 Nov 2025, 15:40
Official
Dear Cuin,
Thank you for the follow-up.
You can reach us directly at: ***
Please include all the details in your email, and our team will gladly assist further.
We look forward to resolving this with you.
Kind regards
SuperSportBet Team
Thank you for the follow-up.
You can reach us directly at: ***
Please include all the details in your email, and our team will gladly assist further.
We look forward to resolving this with you.
Kind regards
SuperSportBet Team
CN
Cuin N's updateReviewer Update
09 Nov 2025, 16:09Hi
I have sent an email this morning and got no response, I have spoken to Xavier on the live chat now and I was told that there is some miscommunication and that I should wait 72 hours. I dont understand how things are clear on your end yet my withdrawals is still disabled, I would highly appreciate if this matter can be resolved ASAP. Your team doesn't seem to respond to emails efficiently or give any updates as to what is happening or why, which is extremely frustrating for me as a customer.
I have sent an email this morning and got no response, I have spoken to Xavier on the live chat now and I was told that there is some miscommunication and that I should wait 72 hours. I dont understand how things are clear on your end yet my withdrawals is still disabled, I would highly appreciate if this matter can be resolved ASAP. Your team doesn't seem to respond to emails efficiently or give any updates as to what is happening or why, which is extremely frustrating for me as a customer.
CN
Cuin N's update09 Nov 2025, 16:09
Reviewer Update
Hi
I have sent an email this morning and got no response, I have spoken to Xavier on the live chat now and I was told that there is some miscommunication and that I should wait 72 hours. I dont understand how things are clear on your end yet my withdrawals is still disabled, I would highly appreciate if this matter can be resolved ASAP. Your team doesn't seem to respond to emails efficiently or give any updates as to what is happening or why, which is extremely frustrating for me as a customer.
I have sent an email this morning and got no response, I have spoken to Xavier on the live chat now and I was told that there is some miscommunication and that I should wait 72 hours. I dont understand how things are clear on your end yet my withdrawals is still disabled, I would highly appreciate if this matter can be resolved ASAP. Your team doesn't seem to respond to emails efficiently or give any updates as to what is happening or why, which is extremely frustrating for me as a customer.
Supersportbet's replyOfficial
10 Nov 2025, 10:23Dear Cuin,
Thank you for the follow-up.
We’re happy to confirm that your Withdrawal function has been enabled.
If you have any specific concerns or would like to discuss your experience further, please don’t hesitate to contact our Customer Care team at ***. We value your feedback and hope to improve your experience in the future.
Best regards,SuperSportBet Team
Thank you for the follow-up.
We’re happy to confirm that your Withdrawal function has been enabled.
If you have any specific concerns or would like to discuss your experience further, please don’t hesitate to contact our Customer Care team at ***. We value your feedback and hope to improve your experience in the future.
Best regards,SuperSportBet Team
Supersportbet's reply10 Nov 2025, 10:23
Official
Dear Cuin,
Thank you for the follow-up.
We’re happy to confirm that your Withdrawal function has been enabled.
If you have any specific concerns or would like to discuss your experience further, please don’t hesitate to contact our Customer Care team at ***. We value your feedback and hope to improve your experience in the future.
Best regards,SuperSportBet Team
Thank you for the follow-up.
We’re happy to confirm that your Withdrawal function has been enabled.
If you have any specific concerns or would like to discuss your experience further, please don’t hesitate to contact our Customer Care team at ***. We value your feedback and hope to improve your experience in the future.
Best regards,SuperSportBet Team