DT
Dimpho T
1 reviews | Active since Jun 2025
30 Jan 2026, 09:11
Widrawal not being paid
I widraw money on Tuesday.i was told to send documents which i did on Tuesday.they told me to wait 24 to 72hours now its 3 days still nothing.when i ask customer support they always say they escalated the matter .i want my money
Helpful (0)
Replies (5)0
Replies (5)
Supersportbet's replyOfficial
30 Jan 2026, 09:35Dear Dimpho,
Thank you for your feedback. We’re sorry for the frustration caused and understand how important this matter is to you.
We can confirm that your documents were received, and your case has been escalated to the relevant department as a high priority.
Our team is currently reviewing the information provided, and once the review is complete, you will receive detailed feedback via email.
We appreciate your patience during this process and remain committed to resolving it as quickly as possible.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry for the frustration caused and understand how important this matter is to you.
We can confirm that your documents were received, and your case has been escalated to the relevant department as a high priority.
Our team is currently reviewing the information provided, and once the review is complete, you will receive detailed feedback via email.
We appreciate your patience during this process and remain committed to resolving it as quickly as possible.
Kind regards,
SuperSportBet Team
Supersportbet's reply30 Jan 2026, 09:35
Official
Dear Dimpho,
Thank you for your feedback. We’re sorry for the frustration caused and understand how important this matter is to you.
We can confirm that your documents were received, and your case has been escalated to the relevant department as a high priority.
Our team is currently reviewing the information provided, and once the review is complete, you will receive detailed feedback via email.
We appreciate your patience during this process and remain committed to resolving it as quickly as possible.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry for the frustration caused and understand how important this matter is to you.
We can confirm that your documents were received, and your case has been escalated to the relevant department as a high priority.
Our team is currently reviewing the information provided, and once the review is complete, you will receive detailed feedback via email.
We appreciate your patience during this process and remain committed to resolving it as quickly as possible.
Kind regards,
SuperSportBet Team
DT
Dimpho T's updateReviewer Update
30 Jan 2026, 12:47This morning SuperSportBet rep**** that they received my documents.my matter was escalated.I haven’t received any communication or my money.their agents are not helpful they are telling me I didn’t sent my documents.when you deposit money you don’t struggle but when you have to widraw it is a problem .you have to fight so you can get you money
DT
Dimpho T's update30 Jan 2026, 12:47
Reviewer Update
This morning SuperSportBet rep**** that they received my documents.my matter was escalated.I haven’t received any communication or my money.their agents are not helpful they are telling me I didn’t sent my documents.when you deposit money you don’t struggle but when you have to widraw it is a problem .you have to fight so you can get you money
Supersportbet's replyOfficial
30 Jan 2026, 14:28Dear Dimpho,
Thank you for your follow-up. We understand your frustration and sincerely apologise for the continued inconvenience.
Our team has attempted to reach you multiple times via both phone and email to request the outstanding documents needed to complete your verification.
Unfortunately, we have not yet received a response.
Kindly check your email inbox (including your spam folder) for our communication and follow the instructions to upload the required documents.
Once received, we’ll prioritize your case and proceed with the next steps immediately.
We’re here to assist and ensure this is resolved as quickly as possible.
Kind regards,
SuperSportBet Team
Thank you for your follow-up. We understand your frustration and sincerely apologise for the continued inconvenience.
Our team has attempted to reach you multiple times via both phone and email to request the outstanding documents needed to complete your verification.
Unfortunately, we have not yet received a response.
Kindly check your email inbox (including your spam folder) for our communication and follow the instructions to upload the required documents.
Once received, we’ll prioritize your case and proceed with the next steps immediately.
We’re here to assist and ensure this is resolved as quickly as possible.
Kind regards,
SuperSportBet Team
Supersportbet's reply30 Jan 2026, 14:28
Official
Dear Dimpho,
Thank you for your follow-up. We understand your frustration and sincerely apologise for the continued inconvenience.
Our team has attempted to reach you multiple times via both phone and email to request the outstanding documents needed to complete your verification.
Unfortunately, we have not yet received a response.
Kindly check your email inbox (including your spam folder) for our communication and follow the instructions to upload the required documents.
Once received, we’ll prioritize your case and proceed with the next steps immediately.
We’re here to assist and ensure this is resolved as quickly as possible.
Kind regards,
SuperSportBet Team
Thank you for your follow-up. We understand your frustration and sincerely apologise for the continued inconvenience.
Our team has attempted to reach you multiple times via both phone and email to request the outstanding documents needed to complete your verification.
Unfortunately, we have not yet received a response.
Kindly check your email inbox (including your spam folder) for our communication and follow the instructions to upload the required documents.
Once received, we’ll prioritize your case and proceed with the next steps immediately.
We’re here to assist and ensure this is resolved as quickly as possible.
Kind regards,
SuperSportBet Team
DT
Dimpho T's updateReviewer Update
30 Jan 2026, 14:35I have send thousands of emails with my documents I even got an email that they received everything.i even contacted you multiple times today’s but now you suspended my account .do u have Watsap numbers where i can send my documents
DT
Dimpho T's update30 Jan 2026, 14:35
Reviewer Update
I have send thousands of emails with my documents I even got an email that they received everything.i even contacted you multiple times today’s but now you suspended my account .do u have Watsap numbers where i can send my documents
Supersportbet's replyOfficial
30 Jan 2026, 16:28Dear Dimpho,
Thank you for your follow-up. We can confirm that our team assisted with uploading your documents, and your account review was completed as a priority.
Following the review, your withdrawal was successfully processed and the funds released.
If you’re still experiencing any issues accessing your account, please don’t hesitate to reach out to us again at *** and our team is here to help.
Please note that we currently do not offer WhatsApp support, but our email and LiveChat channels remain available should you need further assistance.
We’re glad your issue was resolved, and we appreciate your patience and cooperation throughout the process.
Kind regards,
SuperSportBet Team
Thank you for your follow-up. We can confirm that our team assisted with uploading your documents, and your account review was completed as a priority.
Following the review, your withdrawal was successfully processed and the funds released.
If you’re still experiencing any issues accessing your account, please don’t hesitate to reach out to us again at *** and our team is here to help.
Please note that we currently do not offer WhatsApp support, but our email and LiveChat channels remain available should you need further assistance.
We’re glad your issue was resolved, and we appreciate your patience and cooperation throughout the process.
Kind regards,
SuperSportBet Team
Supersportbet's reply30 Jan 2026, 16:28
Official
Dear Dimpho,
Thank you for your follow-up. We can confirm that our team assisted with uploading your documents, and your account review was completed as a priority.
Following the review, your withdrawal was successfully processed and the funds released.
If you’re still experiencing any issues accessing your account, please don’t hesitate to reach out to us again at *** and our team is here to help.
Please note that we currently do not offer WhatsApp support, but our email and LiveChat channels remain available should you need further assistance.
We’re glad your issue was resolved, and we appreciate your patience and cooperation throughout the process.
Kind regards,
SuperSportBet Team
Thank you for your follow-up. We can confirm that our team assisted with uploading your documents, and your account review was completed as a priority.
Following the review, your withdrawal was successfully processed and the funds released.
If you’re still experiencing any issues accessing your account, please don’t hesitate to reach out to us again at *** and our team is here to help.
Please note that we currently do not offer WhatsApp support, but our email and LiveChat channels remain available should you need further assistance.
We’re glad your issue was resolved, and we appreciate your patience and cooperation throughout the process.
Kind regards,
SuperSportBet Team