MK
Mala K

1 reviews | Active since Sept 2024

02 Sept 2024, 23:37

UNPROFESSIONAL FICA PROCESS

The service is really terrible. It takes 144 hours to fica my account due to a backlog in the fica department. This is unacceptable, how can the Western Cape Gambling Board give out licenses to operators that behave so unprofessionally.

What is so difficult about processing fica documents, other providers do it so quickly.

COMMON SUPERSPORTBETS YOU MUST BE MORE TRANSPARENT. I'VE BEEN TOLD INITIALLY THAT IT TAKES 24 - 48 HOURS TO FICA AN ACCOUNT, THEREAFTER 48 - 72 HOURS. 72 HOURS LATER, I'VE BEEN TOLD I MUST WAIT ANOTHER 72 HOURS. IN TOTAL 144 HOURS.

YOU MUST BE TRANSPARENT AND STATE ON YOUR TV ADVERTI*****TS THAT IF YOU OPEN AN ACCOUNT WITH SUPERSPORT BETS THAT IT TAKES 144 HOURS TO FICA YOUR ACCOUNT.

THERES SO MANAGERS AVAILABLE????

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