JB
Jo B
1 reviews | Active since Feb 2018
02 Feb 2026, 18:08
Supersportbet not paying out winnings
After being made a promotion offer by Supersportbet, I participated and won a substantial amount. The amount was credited to my profile and I went to withdraw via eft. After waiting for my than 12 hours, I went to their site and saw that the withdrawal was declined. After phoning their customer care and waiting for bearly 30 minutes, I was advised that my account is under review. All I want is my winnings to reflect into my account or otherwise I have to lay a complaint with the Western Cape Gambling Board.
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Supersportbet's replyOfficial
02 Feb 2026, 19:08Dear Jo,
Thank you for your feedback. We’re sorry to hear about your experience and understand how important this matter is to you.
Please be assured that your case has been raised with our team as a high priority, and they are currently reviewing the details.
Once the review is complete, a detailed update will be sent to your registered email address.
We appreciate your patience during this process and remain committed to resolving the matter as swiftly and fairly as possible.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your experience and understand how important this matter is to you.
Please be assured that your case has been raised with our team as a high priority, and they are currently reviewing the details.
Once the review is complete, a detailed update will be sent to your registered email address.
We appreciate your patience during this process and remain committed to resolving the matter as swiftly and fairly as possible.
Kind regards,
SuperSportBet Team
Supersportbet's reply02 Feb 2026, 19:08
Official
Dear Jo,
Thank you for your feedback. We’re sorry to hear about your experience and understand how important this matter is to you.
Please be assured that your case has been raised with our team as a high priority, and they are currently reviewing the details.
Once the review is complete, a detailed update will be sent to your registered email address.
We appreciate your patience during this process and remain committed to resolving the matter as swiftly and fairly as possible.
Kind regards,
SuperSportBet Team
Thank you for your feedback. We’re sorry to hear about your experience and understand how important this matter is to you.
Please be assured that your case has been raised with our team as a high priority, and they are currently reviewing the details.
Once the review is complete, a detailed update will be sent to your registered email address.
We appreciate your patience during this process and remain committed to resolving the matter as swiftly and fairly as possible.
Kind regards,
SuperSportBet Team