CA
Claudia A
1 reviews | Active since Mar 2026
05 Mar 2026, 19:51
Supersportbet ****mers
Stay away from these **** artist,Got a message from them stating that if i deposit i would get a 75% bonus match valid until 01/03.On the 1st i deposit and i received nothing.only to be told two different stories by two different agents.One said they made a mistake in the message and i should have read the email the other said that the sms i received was for everyone but only selected people are eligible for it.Clearly a **** to get clients to play on their platform by offering **** bonuses.The one agent siphosetu even left the chat while i was chatting to.They treat clients like S###.Please stay far far away guys.Plenty other sites out there that know how to treat a client.
Helpful (0)
Replies (4)0
Replies (4)
Supersportbet's replyOfficial
05 Mar 2026, 21:24 Hi Claudia,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
Supersportbet's reply05 Mar 2026, 21:24
Official
Hi Claudia,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
CA
Claudia A's updateReviewer Update
06 Mar 2026, 08:01Hi an email was sent on the 2 March and no reply was given to it .
CA
Claudia A's update06 Mar 2026, 08:01
Reviewer Update
Hi an email was sent on the 2 March and no reply was given to it .
Supersportbet's replyOfficial
06 Mar 2026, 09:54Dear Claudia,
Again, thank you for following up with us. We sincerely apologize for your experience and understand your frustration.
This is not the level of service we aim to provide on our platform.
Please note that bonuses and promotions are awarded to qualifying customers depending on the specific offer and in line with our Terms of Service.
We understand the confusion caused by the communication you received, and we have raised this further with our Marketing team to review the matter and provide a detailed clarification.
We appreciate you bringing this to our attention and regret the inconvenience caused.
Kind regards,
SuperSportBet Team
Again, thank you for following up with us. We sincerely apologize for your experience and understand your frustration.
This is not the level of service we aim to provide on our platform.
Please note that bonuses and promotions are awarded to qualifying customers depending on the specific offer and in line with our Terms of Service.
We understand the confusion caused by the communication you received, and we have raised this further with our Marketing team to review the matter and provide a detailed clarification.
We appreciate you bringing this to our attention and regret the inconvenience caused.
Kind regards,
SuperSportBet Team
Supersportbet's reply06 Mar 2026, 09:54
Official
Dear Claudia,
Again, thank you for following up with us. We sincerely apologize for your experience and understand your frustration.
This is not the level of service we aim to provide on our platform.
Please note that bonuses and promotions are awarded to qualifying customers depending on the specific offer and in line with our Terms of Service.
We understand the confusion caused by the communication you received, and we have raised this further with our Marketing team to review the matter and provide a detailed clarification.
We appreciate you bringing this to our attention and regret the inconvenience caused.
Kind regards,
SuperSportBet Team
Again, thank you for following up with us. We sincerely apologize for your experience and understand your frustration.
This is not the level of service we aim to provide on our platform.
Please note that bonuses and promotions are awarded to qualifying customers depending on the specific offer and in line with our Terms of Service.
We understand the confusion caused by the communication you received, and we have raised this further with our Marketing team to review the matter and provide a detailed clarification.
We appreciate you bringing this to our attention and regret the inconvenience caused.
Kind regards,
SuperSportBet Team
Supersportbet's replyOfficial
06 Mar 2026, 11:37Dear Claudia,
We have feedback for you. Our team attempted to contact you by phone; however, we were unable to reach you.
We’re pleased to confirm that your bonus has now been awarded.
Kindly log in to your account to verify on your end.
Thank you for your patience and for following up with us. We appreciate it.
Kind regards,
SuperSportBet Team
We have feedback for you. Our team attempted to contact you by phone; however, we were unable to reach you.
We’re pleased to confirm that your bonus has now been awarded.
Kindly log in to your account to verify on your end.
Thank you for your patience and for following up with us. We appreciate it.
Kind regards,
SuperSportBet Team
Supersportbet's reply06 Mar 2026, 11:37
Official
Dear Claudia,
We have feedback for you. Our team attempted to contact you by phone; however, we were unable to reach you.
We’re pleased to confirm that your bonus has now been awarded.
Kindly log in to your account to verify on your end.
Thank you for your patience and for following up with us. We appreciate it.
Kind regards,
SuperSportBet Team
We have feedback for you. Our team attempted to contact you by phone; however, we were unable to reach you.
We’re pleased to confirm that your bonus has now been awarded.
Kindly log in to your account to verify on your end.
Thank you for your patience and for following up with us. We appreciate it.
Kind regards,
SuperSportBet Team