Supersportbet is full of lies

Supersportbet is the worse...they lie and put misleading information that after registering you recive 250 spins to play on hot burn and when you actually win they tell you it's not real money....what kind of service is that I won 725 on hot burn free spin and I sow it was not reflecting I then went to chat service wich extremely bad they agent responded after 8menetes telling me it's not really money that I won like why would it not be money.From the R30 I loaded it went up to be R44 instead with no trace of 725.