NP
Nadeem P

1 reviews | Active since Aug 2016

09 Feb 2025, 09:27

Supersport bets is a ****

Absolutely pathetic service. Do not use this provider at all costs. I deposited R100 and received a bonus of R100 of which I placed a bet and won R262.50, I then wanted to use this amount to place another bet and cos I mistakenly clicked on "opt out" I apparently have no access to any of the funds anymore. I spoke to a rather rude "manager" named Zinhle(did not want to confirm surname) who says it's my fault as I clicked opt out but cannot answer my question on why any customer would want to "opt out" of their winnings, wht is that even an option? Stick to Hollywood ppl

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Replies (2)
Supersportbet
Supersportbet's reply10 Feb 2025, 09:55
Official
 Hi Nadeem,

Thank you for bringing this to our attention.  This is not the level of service we aim to provide at SuperSportBet, we sincerely apologise for the inconvenience and frustration caused. 
 Kindly send us a private message with your phone number, full name, and email address so that we can promptly look into this. 
Supersportbet
Supersportbet's reply11 Feb 2025, 10:15
Official
Hi Nadeem,Thank you for bringing this to our attention. We sincerely apologize for your experience on our platform.We’re pleased to see that our Customer Support Team has resolved your complaint. If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help!Best regards,
SuperSportBet