NM
Nandi M

1 reviews | Active since Aug 2025

18 Aug 2025, 13:40

Supersport Bet Is Completely Unprofessional & Risky - Account Closed without Justification, Funds Withheld.

Good day, Please observe thoroughly : My experince with Supersport Bet has been outrageous and completely unacceptable. Despite reaching out with a clear request - to explain their decision, reopen my account, refund my money or at least return my deposit- The response i received was vague, evasive and unhelpful. My account only weeks old and fully verified, was suddenly closed with no valid explanation or evidence of wrongdoing , and i have been left with no access to my funds. Repeated attempts to resolve the matter via email and live chatsv were met with refusal to communicate further (as stated in their email), refusal to escalate and long periods of no response whatsover. I have now involved the Gauteng gambling Board and am prepared to escalate further legally if necessary. Supersport Bet's conduct is negligent, opaque and financially harmful. This is a clear warning : using their platform carries the risk of losing your money and being denied any recourse, and the company shows no accountability unless pressured by regulatory or legal authoristies. Consumers should be extremely cautious before trusting Supersport Bet with their Fundssssss, Don't be like me.

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Replies (1)
Supersportbet
Supersportbet's reply19 Aug 2025, 12:09
Official
 Dear Nandi,

Thank you for reaching out. We understand your frustration and sincerely regret any inconvenience caused.

While we strive to provide a seamless gaming experience, certain actions may require additional verification and security checks.

Our team has reviewed your concern and shared feedback via email. Please refer to that message for further details and next steps. If you need any further assistance, feel free to reach out.

We appreciate your patience and cooperation.

Best regards,
SuperSportBet Team