KK
Kimbrean K
1 reviews | Active since Sept 2020
17 May 2025, 00:45
Shameful client service
Initially it was fantastic , however the site has been giving too many issues as of late. When playing a slot game , you can manage 5-10 spins before an error message pops up. This has happened tleast 10 times. Then to make it even better , when you would like to talk to an agent you are assited by the biggest excuse of an AI chat bot that is literally of NO help. Honestly this service needs to sharpen up as you are a multi million rand company , take pride in your work man.
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Replies (1)0
Replies (1)Supersportbet's replyOfficial
17 May 2025, 11:46 Hi Kimbrean,
Thank you for bringing this to our attention.
This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for the frustration caused.
If you are still having this issue then please send us a screenshot to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
Thank you for bringing this to our attention.
This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for the frustration caused.
If you are still having this issue then please send us a screenshot to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
Supersportbet's reply17 May 2025, 11:46
Official
Hi Kimbrean,
Thank you for bringing this to our attention.
This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for the frustration caused.
If you are still having this issue then please send us a screenshot to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
Thank you for bringing this to our attention.
This is not the level of service we strive for at SuperSportBet, and we sincerely apologize for the frustration caused.
If you are still having this issue then please send us a screenshot to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,
SuperSportBet Team
