JB
J B

1 reviews | Active since Aug 2025

16 Aug 2025, 11:12

Poor service

Account passed automatic fica but i can't withdraw as my withdrawals are disabled, support yesterday said my account is under review, very poor service 😔

0
Replies (6)
Supersportbet
Supersportbet's reply16 Aug 2025, 11:37
Official
Dear J Baloyi,

Thank you for reaching out. We understand your frustration and sincerely apologize for any inconvenience this may have caused.

While we aim to provide a seamless gaming experience, certain actions may occasionally require additional verification and security checks.

Our team is currently reviewing your concern, and feedback will be shared with you via email. 

If you need any further assistance, feel free to reach out. We are here to help.

We truly appreciate your patience and cooperation.

Best regards,
SuperSportBet Team
JB
J B's update16 Aug 2025, 11:50
Reviewer Update
How long should i wait?
JB
J B's update18 Aug 2025, 11:43
Reviewer Update
72 hours later still i can't withdraw even though your support staff said I'll withdraw after 72 hours
Supersportbet
Supersportbet's reply18 Aug 2025, 12:44
Official
Dear J Baloyi,

Thank you for reaching out. Our team should be in contact with you today with feedback. 

If you have not received feedback by the end of the day then kindly email us at ***.

We truly appreciate your patience and cooperation.

Best regards,
SuperSportBet Team 


JB
J B's update18 Aug 2025, 16:55
Reviewer Update
The email is hidden from me i can't see it, but even now I can't withdraw
Supersportbet
Supersportbet's reply19 Aug 2025, 12:51
Official
Hi J Baloyi,

Thank you for your feedback.

We’re pleased to confirm that your concern has been addressed and resolved by our Customer Care team. We truly appreciate your patience throughout the process.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us.

Kind regards,
SuperSportBet Team