CG
Christiaan G
1 reviews | Active since Aug 2025
31 Aug 2025, 14:39
Poor customer handling and services
Supersportbet send me a email to say I get R1500 in sport bonus bets.They credit my account with R1000,and told me that the first email amount was wrong,and apologize for the mistake they have made.. Don't you think that the customer must get the benefit and superbet take a loss? If you go to a shop and they advertised a wrong price,you pay the wrong price,because it was their mistake. Bit if you guys think what you are doing is right, then it's fine.
Helpful (0)
Replies (5)0
Replies (5)
Supersportbet's replyOfficial
31 Aug 2025, 14:59Dear Christiaan,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,SuperSportBet Team
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,SuperSportBet Team
Supersportbet's reply31 Aug 2025, 14:59
Official
Dear Christiaan,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,SuperSportBet Team
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration.
At SuperSportBet, we’re committed to maintaining a fair and transparent gaming environment.
Please send us an email to ***. Our team will look into this and get back to you with feedback as soon as possible.
Regards,SuperSportBet Team
CG
Christiaan G's updateReviewer Update
31 Aug 2025, 15:08I did send them the correspondence I had to 2 different departments, and they just apologize for their mistake.
I cannot see the email address in your correspondence, so why can't you ask your team to give me feedback,via my email address that your guys have,or don't supersportbet interact with their customers.
I cannot see the email address in your correspondence, so why can't you ask your team to give me feedback,via my email address that your guys have,or don't supersportbet interact with their customers.
CG
Christiaan G's update31 Aug 2025, 15:08
Reviewer Update
I did send them the correspondence I had to 2 different departments, and they just apologize for their mistake.
I cannot see the email address in your correspondence, so why can't you ask your team to give me feedback,via my email address that your guys have,or don't supersportbet interact with their customers.
I cannot see the email address in your correspondence, so why can't you ask your team to give me feedback,via my email address that your guys have,or don't supersportbet interact with their customers.
CG
Christiaan G's updateReviewer Update
31 Aug 2025, 15:17The first person that rep**** to me was Izzy and the second person' was Asive D.
CG
Christiaan G's update31 Aug 2025, 15:17
Reviewer Update
The first person that rep**** to me was Izzy and the second person' was Asive D.
Supersportbet's replyOfficial
01 Sept 2025, 18:08Hi Christiaan,
Thank you for your continued feedback. We truly understand your frustration regarding the confusion with your bonus amount, and we appreciate your patience while the matter was being reviewed.
We’re happy to confirm that, as a goodwill gesture, the remaining bonus balance will be credited to your account once the current bonus has ended.
Our goal is always to provide a fair and positive experience, and we’re glad we could find a resolution in this case.
If you have any further questions, feel free to reach out.
Kind regards,
SuperSportBet Team
Thank you for your continued feedback. We truly understand your frustration regarding the confusion with your bonus amount, and we appreciate your patience while the matter was being reviewed.
We’re happy to confirm that, as a goodwill gesture, the remaining bonus balance will be credited to your account once the current bonus has ended.
Our goal is always to provide a fair and positive experience, and we’re glad we could find a resolution in this case.
If you have any further questions, feel free to reach out.
Kind regards,
SuperSportBet Team
Supersportbet's reply01 Sept 2025, 18:08
Official
Hi Christiaan,
Thank you for your continued feedback. We truly understand your frustration regarding the confusion with your bonus amount, and we appreciate your patience while the matter was being reviewed.
We’re happy to confirm that, as a goodwill gesture, the remaining bonus balance will be credited to your account once the current bonus has ended.
Our goal is always to provide a fair and positive experience, and we’re glad we could find a resolution in this case.
If you have any further questions, feel free to reach out.
Kind regards,
SuperSportBet Team
Thank you for your continued feedback. We truly understand your frustration regarding the confusion with your bonus amount, and we appreciate your patience while the matter was being reviewed.
We’re happy to confirm that, as a goodwill gesture, the remaining bonus balance will be credited to your account once the current bonus has ended.
Our goal is always to provide a fair and positive experience, and we’re glad we could find a resolution in this case.
If you have any further questions, feel free to reach out.
Kind regards,
SuperSportBet Team
CG
Christiaan G's updateReviewer Update
04 Sept 2025, 19:52Worst betting site ever.😤
CG
Christiaan G's update04 Sept 2025, 19:52
Reviewer Update
Worst betting site ever.😤